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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
If a print arrives damaged, contact us immediately for a replacement. Since all print orders are custom printed to order, we do not currently offer returns and recommend that you carefully consider the sizes and media types when placing your order. If you have questions about the different print types or options, please contact us! We're happy to help you out with finding the right product for you. That said, we do recognize that sometimes when you receive a print it is different than what you expected. While we try to minimize this through the availability of our online previews and wall mockup tools, it can happen! If the print you received is not the right size or medium for your wall, contact us immediately to discuss options. In some cases we may be able to exchange it for a different size or medium within 30 days of receipt of your order. In such cases, you will be responsible for covering any price difference between your original and replacement order, as well as the cost of returning the original print to us and the cost of shipping the new print to you. In the event that the replacement print is of lesser value than the original order, you will have a credit on file to use on future orders. We will deduct from this credit (to the extent possible depending on the size of your credit) the costs of shipping the old print back to us and the new print to you and notify you of any remaining credit we will have on file for you.
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
We provide printed photography products made in-house by Drew Smith and produced through professional photographic labs. In all cases, we use the highest quality printers and substrates available on the market. We use archival inks in our printers, archival substrates for print production, and the highest quality canvas stretcher bars, mat boards, frames, and other supplies in making out artwork. For a full description of materials used, please contact us.
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